Supervisory Development Programme

Duration: 4 (Four) Days

• Course Background  :    
  • Describe the roles of a supervisor in the work situation.
  • Differentiate between technical and supervisory activities. Prepare action plans and work schedules.
  • Delegate duties and responsibilities effectively
  • Provide basic, on – the- job training.
  • Lead and motivate subordinates
  • Maintain discipline and morale at work.
  • Deal with complaints and grievances effectively.
  • Communicate effectively with seniors and subordinates.
  • Monitor work progress and take corrective action where necessary.   

•  Course Content :  
  • The supervisory roles, responsibilities and relationships
  • Individual and group behaviour
  • Planning, Organising, Controlling
  • Motivating and leading a team, Communication.
  • Delegation – Time Management
  • On the job training.
  • Maintaining discipline and morale.
  • Handling complaints and grievances

• Who should attend :  
  • First-line supervisors and those earmarked for supervisory positions.